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SHIPPING & RETURNS

Shipping Policy

All orders through We all Have Heart are processed and shipped 1-2 weeks after the ordering date. Please allow another 1-2 weeks for your order to arrive at the desired location. Shipping prices are strictly based on weight of product.

Return & Exchange Policy

  • Our policy lasts 30 days after the order is placed. If 30 days have gone by from the order date, unfortunately, we can't offer you a refund/exchange. 

  • If the return/exchange does not pass inspection, it will be mailed back to you.

  • Please return the item in the condition it was packaged and sent. If there is excessive wrinkling, the return is subject to denial. 

  • All items must be unworn and unwashed.

  • Original tags must be attached.

  • Items covered in animal/human hair will NOT be accepted.

  • Items that smell like smoke, cologne, or deodorant cannot be accepted.

  • It may take up to 7 business days for returns to be processed (even longer after a launch).

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If your return is denied, then it will be sent back to you. 

Please send all returns, with the packing slip/order number included, to:

4250 w broad st Columbus OH.